Shipping Policy

At Lumière, we are dedicated to delivering your orders quickly, securely, and with great care across Pakistan. All orders are processed within 1–2 business days after payment confirmation and are shipped through trusted courier partners. Delivery usually takes 2–5 business days for major cities and 3–7 business days for other areas, although slight delays may occur during public holidays, sales, or due to unforeseen courier circumstances. Once your order has been dispatched, you will receive a tracking number to monitor its progress. Please ensure that your shipping address and contact details are accurate to avoid delivery issues. Shipping charges, if applicable, will be displayed during checkout before payment is completed. If your package arrives damaged or you receive the wrong item, please contact us within 48 hours of delivery so our support team can assist you promptly and ensure a satisfactory resolution.